Terms & Conditions

1. About these terms

These terms govern your use of the WDM Marketing Agency website. Separate written agreements govern paid engagements; where a signed service agreement conflicts with these terms, the service agreement prevails.

2. Use of this website

• You may view, download and print pages for your own information and business use.
• You may not republish, sell, rent or sub-licence material from this site, or reproduce it as part of a competing commercial offering, without written permission.
• You may not use automated systems to scrape the site at a rate that adversely affects its operation, or attempt to gain unauthorised access to any part of it.

3. Intellectual property

All content on this site — text, layout, graphics, logos and the WDM Marketing Agency name — is owned by or licensed to us and protected by intellectual property law.

4. Enquiries and scheduling

Submitting an enquiry or booking a call does not create a contract for services. It is an invitation to discuss a possible engagement. Scheduling is provided through a third-party platform (Calendly) subject to that provider's own terms.

5. Services and deliverables

Where you engage us, the scope, fees, term and reporting cadence are set out in a written proposal or service agreement. Media spend paid to advertising platforms is separate from our management fee, is billed by the platform, and remains your cost.

6. Lead-relevance refund policy

Where an engagement includes lead generation, we agree in writing at the outset what constitutes a qualified lead — normally a combination of service fit, geographic area, budget range, timeline and contactability. If an enquiry demonstrably falls outside that agreed definition and the cause is attributable to campaign targeting, audience selection or ad messaging under our control, we will refund the management fee attributable to that lead, or credit it against the following month at your option.

The policy does not apply where:

• The lead meets the agreed qualification criteria but does not go on to purchase.
• The enquiry is disqualified for reasons outside campaign control, such as your own pricing, availability, response time or sales process.
• Claims are raised more than 30 days after the lead was delivered.
• Media spend has been paid to the advertising platform — platform spend is not refundable by us.

7. No guarantee of results

Advertising outcomes depend on factors outside our control, including auction competition, platform policy changes, seasonality, your offer, and your own sales execution. We do not guarantee specific revenue, ranking, return on ad spend or lead volumes. Any figures, case examples or statistics shown on this site are illustrative of past work and are not a prediction of your results.

8. Third-party platforms

We are an independent agency. Google, Google Ads, Google Partner, YouTube, Meta, Facebook and Instagram are trademarks of their respective owners. Certification as a Google Partner does not mean Google endorses, sponsors or guarantees our services. We are not responsible for platform outages, account suspensions or policy decisions made by those platforms.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential loss, loss of profit, loss of revenue or loss of data arising from use of this website. Our total liability in connection with a paid engagement is limited to the management fees you paid us in the three months preceding the claim. Nothing in these terms excludes liability that cannot lawfully be excluded.

10. Termination

Either party may end an ongoing engagement with 30 days' written notice unless the service agreement states otherwise. We may restrict access to this website at any time.

11. Governing law

These terms are governed by the laws applicable at our principal place of business, and disputes are subject to the exclusive jurisdiction of its courts.

12. Contact

Questions about these terms: adsmanagement@wdmmarketingagency.com.